What Happens If I Don’t Pay My Bill?

Customers who have not paid a bill by the due date are subject to a penalty in the amount of 10 percent of the current wastewater service billing and 3 percent each for the current water and electric service billing. Failure to pay within 14 days of the due date results in termination of services. Disconnections will not be done past noon on any day that precedes a weekend or a holiday. Disconnections will not be done when the temperature is below 32 degrees F, unless the disconnection is for a bad check.