Start/Stop Service

How to Establish Service:

New or Current Customers

  • New or current customers wishing to transfer services to a new location must make an application in person at the Peru Utilities main office, 335 East Canal Street, Peru, Indiana.
  • The customer will be required to sign a Contract For Service. A photo ID must be provided.
  • Peru Utilities’ Rules and Regulations must be followed.

New Property

  • If the customer is buying the property where utility services are to be activated, the customer must provide closing documents.
  • If the customer is buying the property on contract, a copy of the contract must be provided.
  • If the customer is buying a mobile home and renting the lot that the mobile home will be placed on, a copy of the lot rent receipt in the customer’s name must be provided.

Rental Property

  • If the customer rents the property where utility services are to be delivered, a rent receipt or lease agreement must be provided.
  • If more than one person is listed on the receipt or agreement, all persons on the receipt or agreement must sign the Contract For Service.

Deposits

  • Customers having no previous credit history with Peru Utilities or any other utility service company must pay a deposit.
  • New and existing customers who have received a disconnect notice from either Peru Utilities or their former utility supplier within the previous 12 months must pay a deposit.

Deposits Are as Follows:

Wastewater
  • Residential customers: $30
  • Commercial and Industrial customers: 2 times the estimated average monthly bill*
Water
  • Residential customers Peru Water: $40
  • Grissom Water, $35
  • Commercial & Industrial Customers: 2 times the estimated average monthly bill*
Electric
  • Residential Customers with electric heat: $300
  • All other Residential customers: $200
  • Commercial & Industrial customers: 2 times the estimated average monthly bill*

*Peru Utilities retains the right to evaluate the actual billings for Commercial and Industrial customers and revise the deposit accordingly.

  • Deposits may be waived for new customers who provide a letter of credit from a previous utility supplier that states that the customer has been a customer of that supplier for at least 12 consecutive months and has not received a disconnect notice from that supplier during the most recent 12 months.
  • Deposits may also be waived for customers wishing to transfer a service to another location, provided they have not received a disconnect notice for the previous 12 months.

How to Disconnect Service

  • You can ask to stop your utility services by calling our Customer Service department at (765) 473-6681 or completing the form below.
  • Peru Utilities will read and disconnect your meter(s) within 3 business days of the date requested. We will confirm your disconnection request upon receipt if this form is used.
Form to Disconnect Service
Full Name(Required)
Service Address(Required)
MM slash DD slash YYYY
Services to Disconnect(Required)
Forwarding Address(Required)
This field is for validation purposes and should be left unchanged.